Frequently Asked Questions

Yes — we’re a small, new business, and we truly care about every order. We put love into every personalized gift and aim to make you smile. Your support means the world to us!

Thanks for being here — it really means a lot 🫶

We use your email to send you a design preview before we start production. This way, you can review it and request changes if needed — so your mug turns out perfect!

👉 No spam, ever. We only use your email to communicate about your order.

We offer mockups for certain custom items. You’ll receive a preview via email for confirmation before production begins.

For certain custom items, you can preview the design before "Add to Cart" button 😊

Orders are typically processed within 2 to 4 business days. Personalized items may take slightly longer.

Standard shipping within the U.S. usually takes 5 to 8 business days. You can view full shipping details under the Shipping tab in product description on each product page.

We’ll send you a tracking number once your order ships! Or you can track your order here.